Privacy Policy for Innova Taxi Services in Delhi
Effective Date: 22-11-2024
Innova Taxi Services (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services in Delhi.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
1.1 Personal Information
- Name
- Contact details (phone number, email address)
- Pickup and drop-off addresses
- Payment information (e.g., credit/debit card details or transaction data)
1.2 Non-Personal Information
- Device information (e.g., IP address, browser type)
- Location data
- Usage patterns of our website or app
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide and manage our taxi services
- To process bookings and payments
- To improve customer service and respond to inquiries
- To notify you of updates, offers, or promotions
- To comply with legal and regulatory requirements
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: With third-party vendors or partners who help us deliver our services (e.g., payment processors, drivers).
- Legal Compliance: To comply with legal obligations, court orders, or law enforcement requests.
- Business Transfers: In connection with a merger, sale, or transfer of our business assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website or app. These technologies help us understand usage patterns and personalize content.
6. Your Rights
You have the following rights regarding your personal information:
- Access, update, or delete your personal data.
- Opt-out of promotional communications.
- Withdraw consent for data processing (where applicable).
To exercise these rights, please contact us at +91-9458290664, +91-8979701040
7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will include a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Innova Taxi Services
Phone: +91-9458290664 +91-8979701040
Email: tajcab23@gmail.com